Refund Policy

We want you to feel confident trying premium features in our AI product photography service. That’s why we offer a 7-day refund policy based on unused credits — whether you purchased a credit pack or a subscription.

Eligibility

You may request a refund within 7 days of purchase if:

  • You only used half or fewer credits from your plan.
  • Your request is made within 7 days of the original purchase date.
  • The credits were not granted as part of a free trial or bonus offer.
  • There were no violations of our terms or abuse of the system.

How it works

  • If eligible, we’ll issue a partial refund based on unused credits.
  • Example: If you purchased small credits package (1100) for $19 and used 100, we’ll refund the value of the 1000 unused credits ($19/1100 * 1000).
  • Prorated refunds are rounded down to the nearest cent

To apply for a refund, please go to Billing & Credits page, or contact [email protected].